Archive for the 'IT Outsourcing' Category

Outsourcing India, Rise and Rise of KPO’s in India.

India has become a leader in outsourcing today. The country has emerged successfully as the leader and is working towards earning a name in this field.

As per a report, it is clear that India has successfully managed to earn tremendous reputation as the most reliable outsourcing partner. It would not be wrong to call India, a “global leader” for outsourcing business.

The president of Indian National Association of Software & Services Companies (NASSCOM), Kiran Karnik feels that India has emerged to be No.1 in the outsourcing business & it is global in terms of services in the United States & the United Kingdom.

Today Indian outsourcing business is not just following the traditional outsourcing method. The outsourcing business in India has now graduated from service provided to knowledge based outsourcing (KPO).

The super success of Indian BPOs has resulted in to the birth of KPO. KPO has now taken the lead in outsourcing business. KPO is a process that involves high-end knowledge work, and requires qualified & experienced people to handle such jobs.

Taking up such projects demand advanced analytical & skilled knowledge in the KPO business.

Today the services that are successfully being outsourced to India include Research & Analysis, Business & Market Research, Investment Analysis, legal research & analysis, finance & accounting advisory services, product & Brand Management and Medical Services.

The famous ITES-BPO India will soon be over-taken by emerging KPO. The take over would prove to be the greatest revenue generator in the Indian history.

A growth of USD 17 billion would be experienced by the global KPO business by the year 2010.

The Indian share in this growth would be around USD 12-14 billion, as expected by many analysts.

India would be the first choice for global knowledge process outsourcing business as the country has many English-speaking workforce talent comprises of highly skilled professionals such as lawyers, MBAs, CAS & PhDs.

Government of India is sure of the growth potential of IT business & IT Policies in the country.

IT Business & policies being always on to agenda in government of India’s manifests, these areas are reviewed periodically. Today India is among the first few nations who enforced cyber law to curb crimes related to Internet.

Setting up your virtual IT team in India

What do these companies have in common? Sears, British Aerospace, General Electric, IBM, Lucas, United Airlines, Swiss Air, Philips, Pepsi, Coca-Cola, Citibank, Morgan Stanley, AT&T, Wal-Mart, Reebok, General Motors, Boeing and Sony ?

They all thought of India when the need of putting up a virtual team to assist their software needs became too hard to ignore.

India focused heavily on technical instruction . There is a vast supply of manpower that can deliver expert solutions to almost all programming tasks. The level of expertise of IT professionals in India is at par with its Western counterparts, only at a fraction of the cost, of what most IT professionals and experts receive in the US, or United Kingdom.

India was voted by most company giants in the US, United Kingdom and Japan as their leading outsource destination. Aside from labor being cost-effective, India can deliver software solutions to virtually all software needs.

Setting up a virtual team in India allows you to concentrate on your company’s competencies that are profit-generating, those that will increase your revenue, while your third-party service provider, or virtual team, does the support functions.

Setting up a virtual team in India is the best option there is, at the moment. Eighteen corporation giants thought so, and they never have wavered in their choice, since then.

What is there in setting up a virtual team?

For one, an American company setting up a virtual team in India saves to about 60% of his usual operating cost. Hiring an outsource service provider to manage low-level, non-core operations cuts off a considerable sum from the budget allocated for in-house recruitment, hiring and training of manpower.

IT professionals and support groups from the outsource environment are already trained and have considerable experience, thus, lead time for training and development of new employees are saved, as well. Though mostly operating overseas, the client can virtually set up his own team, duly supervised by the outsource service provider. In common parlance, this is called “dedicated” outsource.

Outsourcing to places like India minimizes the employment gap between IT professionals in India and those in more developed countries. Outsourcing allows home-grown talent to surface, without necessitating a costly travel abroad, just to earn dollars. Outsourcing allows many IT professionals to earn a considerable sum, while they remain in the comforts of their homes.

In a nutshell, setting up a virtual team in India offers lots of benefits: Primarily, it is cost-efficient, secondly, it affords access to a vast manpower pool of seasoned IT professionals, including their businesses. A client outsourcing services to India, gains access to a myriad of expertise which he can utilize for his own business, today or in the future.

Minimization of attendant risks in hiring manpower overseas is possible because the virtual team may either be run by a duly authorized service provider who is licensed by its government to operate and manage a business, or a group of IT professionals who may likewise have legal identity to get into contractual obligations.

Unlike direct hiring, an outsource solutions/service provider is directly responsible for its people, and there is no existing employer-employee relationship that exist, between the outsource service provider and the client.

This saves the client from the hassle of managing and developing people, as well as provide for benefits as provided for by their host country.

Seamless benefits. Setting up a virtual team in India provides your business that, and a whole lot more.

If you are looking for Dedicated Staffing, Offshore Hiring, Hiring a dedicated IT professional or Recruiting a Professional Virtual Team India, Please contact us for a no obligation proposal.

Must You Outsource Software Development? Here Are Some Reasons Why You Should.

How do you secure your rights over intellectual property? When a software development project is finished, who retains ownership of both the software’s source code and the intellectual property rights?

These are valid concerns that should be addressed before outsourcing your software development needs, commences. To develop software inside the company’s premises is undeniably safer, but lower cost alternatives nowadays, are enticing.

Programs and equipments needed to build software are expensive, local skilled labor may be scarce and time may not be on your side. Offshore outsourcing of your software development needs to India will give you the in-house advantage of being with a virtual team of your own choosing, cost effective, and you will be introduced to a broad spectrum of competencies far advanced than your own.

Software development is a complex job, highly technical and fast-changing. To fully adapt, even the first Fortune 500 companies go offshore outsourcing of their software needs. In a business environment that changes quickly, where competition is keener than it seems, speed in the accomplishment of tasks, as well as quality of inputs are vital factors that need not be compromised.

When does offshore outsourcing of software development to India, beneficial?

A big project entails hiring of more manpower and key support personnel. Regular hiring and selection process may take time, and training will use up a portion of company’s resources.

Outsourcing of software development needs will obliterate the rigorous and expensive process of manpower selection and deployment.

Routine tasks that take up more time away from the concentration of efforts on competencies that can bring about more revenues for the company can be outsourced. As higher priority is accorded to core functions, your company earns more market advantage against its competitors, while maintaining its technological upper hand, through the expertise of your outsourced software developers.

Offshore outsourcing of software development favors small-scale companies that have just started, and as much as possible scrimp on anything that pertains to cost. Outsourcing to India is definitely a far less expensive option.

But how secure?

Indian companies have been known for their high levels of work ethics. Ownership of rights over intellectual properties, software codes and software development specs remain with the client. Indian outsource service providers assure the strictest measures to safeguard these rights.

Next time you outsource your software development needs, think of India. It’s one decision you can never go wrong.

The Enigma of Software, IT Outsourcing

Software/IT Outsourcing is a technological parlance becoming highly popular these days, almost everyone in the IT industry is talking about it. Sadly, not everyone fully understand how it works, and what are the danger signs to watch out for, hence not everyone shares a common success story.

IT outsourcing, by itself, is simply delegating to a third party known as an outsource service provider, independently managing a business or a group of reliable, highly far-advanced IT professionals, the execution of non-core functions. By non-core functions, we commonly refer to repetitive tasks that are not directly, revenue-producing.

By delegating these tasks to an outsource provider, you can deliver focused attention to your company’s competencies and execute inimitable solutions that can generate more revenues. The enigma lies on getting the best IT services at far lower cost than shifting the gears back to traditional recruitment and hiring of local manpower which is, ironically, more expensive.

Analogous to the definition given, Software outsourcing is synergizing technical expertise on the development of software among computer engineers and managers, on location outside of the company. Outsourced technical experts work on real-time, closely monitored phase after phase of their work , by their client who rely heavily on high-end communication facilities. This guarantees quantified progress and quality of work within designated time frames.

The term “offshore” refers to the location of outsource providers who, most likely, reside and have base of operations, overseas.

One of today’s most technically and academically equipped service providers, is India. Outsourcing services to India, where cost of living is lower than its foreign counterparts like US, Western Europe, United Kingdom and Canada, is by far, one of the most viable options often resorted to by global companies belonging to the top 500 of Fortune’s list.

Yet, just like in any business, perils can also lurk disguised as reputable software/IT outsource provider, but may turn out to be less equipped technologically. This is where the old adage “look before you jump” can apply.

In the overall analysis, companies who succeed in finding a reputable outsource service provider are on better footing than those who don’t. Software/IT Offshore outsourcing promises host of advantages such as: cut-back on costs, access to technological expertise, and faster accomplishment of purpose.

Success is relative to building up of good relationship. In offshore outsourcing, more than technical expertise, the attainment of compatibility, reliability, trustworthiness and respect are the cornerstones upon which success can be built. Offshore outsourcing of software/IT services to India, Philippines or anywhere in the world will remain as a high-risk venture, often perilous, yet nothing can be as rewarding for your business.